When an item is listed as [PREORDER] it means that the item is not yet readily available. As a small business it is very difficult to afford certain products on our own, and preorder purchases help fund the costs of creating the product. Typically these take a little longer to send out than a readily available item since it has to be manufactured and then shipped out to the buyer after the preorder window closes. The fulfillment time can vary greatly depending on the item, and will be specified in the preorder listing.
Due to the costs of preorders going towards funding manufacturing, preorder items cannot be refunded.
Please refer to our refund policy
for more info.
If you need to update your address before your preorder is shipped out, please contact us so we may update your information. We cannot refund orders that are delivered to the wrong address.
Readily in stock items can be ordered with preorder items (unless stated otherwise), however they will not ship out until the preorder is fulfilled as they will be sent together. If you would like other items sooner they must be purchased in a separate order.