Lost/stolen and Undeliverable Packages
STEEL WITH TEETH is not liable for lost or stolen packages. If by any circumstance a package is returned for being undeliverable, the customer can repay shipping fees to have the item shipped again. STEEL WITH TEETH is not liable for packages once they are in the hands of the shipping carrier. Undeliverable items due to incorrect address of customer cannot be refunded and customer may be subject to a restocking fee.
If you have an address change after placing an order please contact us as soon as possible so that we can resolve those changes.
Undeliverable/incomplete addresses will have their orders canceled if the customer is unable to give an alternative address.